Frequently Asked Questions

Goose helps freelancers find opportunities and businesses find freelance talent. You can discover jobs, build your professional network, share opportunities, recommend people, and verify your work experience. Goose also offers resources to help you navigate freelancing.

Creating a Goose account is free, including resources you have access to from the signed-out state. Some services, including paid job-board access, Wingmate subscriptions, and business job-posting plans, have separate charges. Check the relevant pricing page or checkout for what’s included, how long access lasts, and any applicable VAT.

Choose a freelancer account if you’re looking for freelance work or want to showcase your skills and experience.

Choose a business representative account if you’re hiring freelancers on behalf of a business or organisation.

Yes. You can create an account even if you haven’t worked with clients yet. You can skip the client work-history section during onboarding and add experience later. Start by completing your profile with your skills, background, and the services you offer.

No. You can start exploring opportunities while building your network. Friends, former colleagues, and professional contacts can be a useful starting point, including people who aren’t freelancers themselves.

Visit the Jobs page to explore opportunities. You can upload your CV to help Goose identify relevant roles and adjust your preferences for experience level, rate, location, and start date.

You can also visit the Notice Board for opportunities shared from other sources.

Wingmate is Goose’s optional paid job-discovery assistant. It uses your Goose profile to identify relevant freelance opportunities and sends a personalised selection to your inbox each week.

You review the opportunities and choose which ones to apply for.

Wingmate checks job requirements against information in your Goose profile. Complete your job title, areas of expertise, skills, and About section so Goose has a clear picture of your background. Keep your profile current as your experience and services change.

Wingmate sends a personalised selection once a week. You can choose Monday or Wednesday as your preferred delivery day in your Wingmate settings.

Yes. Switch Activate off in your Wingmate settings to stop the emails.

Turning emails off does not cancel your paid subscription. To stop future subscription renewals, cancel separately through your account dashboard.

You can cancel your subscription through your account dashboard before your next billing cycle. Check your subscription details for your renewal date.

If you need help, contact hello@goosefreelancer.com.

Upload your CV as a PDF, up to 10 MB. Use an up-to-date version that clearly describes your skills, experience, and previous roles.

Goose uses information from your CV or profile to identify relevant opportunities. Keeping your skills, experience, and preferences up to date helps Goose understand what you’re looking for.

Matches are suggestions. Always review the full job description, requirements, location restrictions, and application instructions before applying.

No. Goose helps you discover opportunities and connect with potential clients. Businesses make their own hiring decisions, and a match, recommendation, or verified work-history entry does not guarantee an interview or paid work.

You can still enter the role. This won't, however, be indicated as "verified" in your profile. You'll also be able to include links to the work, if necessary, in any application you complete for an open role.

Firstly, no, they are not asked to, or required to sign up to Goose. Secondly, your contact will get a very short email asking them to confirm, via a clickable link, that you've worked for them for or between the dates you put in. They also have the option to "ignore" this request by doing nothing. This is the note that comes with the work verification request: "Hi there! This is a work authentication request. Please could you confirm that Tuleka Prah worked for you at Company A from 10/2012 to 5/2018. If not, please ignore this email. Thanks!" Furthermore: 1. The email you input is not public in any way. We also don't store or use those client emails for any other purpose. 2. As a measure of mitigating the chances of fraud/false claims, we ask freelancers to verify clients included in their work history.

Visit Freelancer Resources for our free rates chart, invoice-builder, and written guides and audio stories covering freelancing, professional development (coming soon), and the experiences of other freelancers.

Create a business representative account, add your business details, and prepare a job brief describing the work, required skills, timeline, and budget. Choose a job-posting plan and follow the publishing steps.

You can compare options on the job-posting pricing page.

Each published job active for 30 days.

Yes. Goose is in beta, with features being added and refined. You may encounter changes or occasional bugs. Your feedback helps us improve the platform.

Email hello@goosefreelancer.com with your question or a description of the problem.

For technical issues, include the page you were using, what you expected to happen, and what happened instead. Screenshots can help, but please leave out passwords and payment details.

Go to the Account page in your dashboard and click "Delete." When you do, your profile and data are removed from our platform, and any paid plan that's running, will automatically be cancelled. (Please note, in this event, we do not issue refunds for any paid service in progress). See the Privacy Policy for further details about data requests and retention.